Privacy policy and disclaimer Leonardo’s Reef

This page was last modified on 24-01-2020.

We are aware that you have confidence in us. Therefore, we see it as our responsibility to protect your privacy. On this page, we will let you know what data we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of Leonardo’s Reef. You should be aware that Leonardo’s Reef is not responsible for the privacy practices of other sites and resources. By using this website you indicate that you accept the privacy policy.

Leonardo’s Reef respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Our use of collected data

Use of our services
When you sign up for one of our services, we ask you to provide personal information, such as name, address, email address and telephone number. This information is used to perform the service (sending your order and we can contact you if there are questions about your order). The data is stored on Leonardo’s Reef their own secure server or that of a third party. We will not combine this information with other personal information that we have.

Communication
When you send an email or other messages to us, we may keep those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on Leonardo’s Reef their own secure servers or those of a third party. We will not combine this information with other personal information that we have.

Retention period
We keep your data as long as you are a client with us. This means that we keep your customer information until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. Based on applicable administrative obligations, we keep the invoices with your (personal) data, so we will keep this data for as long as the applicable term applies. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignments.

Participation in tax and criminal investigations
In some cases, SADA may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Cookies
We collect data for research in order to gain a better insight into our customers so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help the website and analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to our own secure servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage. No personal information is recorded.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your permission in advance.

Third parties
The information is not shared with third parties with the exception of web applications that we use for the benefit of our webshop. In order to send your order, only the necessary information is passed on to the parcel service (including PostNL, DPD, FedEx, DHL). These data will only be used for the purpose of the application concerned and will not be further distributed (sending of the package). For payments, in some cases, the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

Payment processors
MultiSafepay We use the MultiSafepay platform to handle (part of) the payments in our webshop. MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and to share (anonymized) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of MultiSafepay’s services for which they engage third parties. MultiSafepay does not store your data for longer than allowed by the legal terms.

Google Analytics
We use Google Analytics to track how users use the web store and how effective our Adwords ads are on Google search result pages. The information thus obtained is (website use only, no personal information), transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information, as well as the specific privacy policy of Google Analytics.

Google uses this information to keep track of how our online store is used, to provide reports about the online store to us and to provide its advertisers with information about the effectiveness of their campaigns. Google can provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data
We offer all visitors the opportunity to view or change personal data. Customers can do this themselves in the area if they are logged in.
We can initiate the deletion of all personal information currently provided to us by sending a request to this effect by email to: [email protected]

Edit / unsubscribe newsletter
At the bottom of each mailing, you will find the option to change your details or to unsubscribe.

Adjust/unsubscribe communication
If you want to change your data or want to be removed from our files, please contact us. See the contact details below.

Turn off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on our and other websites may not function properly if cookies are disabled in your browser.

Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

Right to object and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Leonardo’s Reef. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will make copies of data that we process or have processed, and then permanently stop processing them. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Disclaimer:
Texts, images, Seaflower brand names and third-party brands on our website are protected and may therefore not be used in any way without written permission.

Leonardo’s Reef reserves the right to change the website and its contents without prior notice.

Questions, feedback or complaints
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:
Leonardo’s Reef Laboratories ([email protected])