EU Shipping Info

Leonardo’s Reef has the highest standards in packing and shipping your corals. All measures are taken to keep the temperature stable, prevent leaks, or any form of damage that could occur during shipping. The carefully packed and sealed corals are shipped via GO! or UPS ISC livestock Express®. In cold or hot weather, we use double insulation with extra heat/cool packs to protect your livestock.

All our packing materials are free of charge, including heat and cold packs.

• All orders are shipped via UPS ISC livestock Express® or GO! within 24h.**
• The day your order ships, you will receive an e-mail containing your tracking number so you can make arrangements to sign for your order on arrival.
• Someone must be available in person at the time of delivery to prevent livestock from being exposed to the weather and extreme temperatures.
• We will hold orders for a maximum of 4 weeks upon request.
• The delivery day can be changed or extended any time before we ship upon request.

EU shipping rates

We try our best to provide fair shipping prices and conditions to all of our customers, but shipping rates differ between each country. Please check the shipping table. If you have any questions, just contact us!

Alive and pest free guarantee
Your livestock is covered! If your new coral addition does not arrive alive, damaged, has pests, or perishes within 24 hours, we will issue you a store credit or replacement with the same coral. Read more here “ Alive Guarantee”.

EU delivery day
You can choose your desired delivery day in the checkout process. We prefer to ship with the delivery day on Tuesday, Wednesday, or Thursday.  We will try our best to deliver your order on the specified date. We always check the weather of the city where we will ship to and the transit points. In extreme cold or hot weather that will put the animals at risk we will not ship, and you will be notified to change the delivery date. Of course, we will always keep close communication with you as our customer.

EU SHIPPING TABLE: (UPDATED 29.03.2023 – ReDUCED RATES & FREE SHIPPING)

* Shipping costs will be shown before check-out
* Free shipping options only available for retail customers
** In some areas UPS doesn’t guarantee Express delivery. It’s the customers responsibility to check if express delivery is available from our address to yours. Contact us of you need any help.